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AI use is straining customer loyalty

🤖 Small Businesses Are Choosing AI To Survive

Published by OOPSONLINE.IN · Source: The Boston Herald · 1 min read · · Updated

👀 OOPS SAYS

Nothing tests a customer's loyalty quite like arguing with a chatbot that can't process a simple return. But when it's a matter of keeping the lights on, survival wins every time.

What actually happened

For some small business owners, AI isn’t a moral choice, it’s a matter of survival.

  • #business
  • #straining
  • #customer
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