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For retailers, ecommerce highs come with headaches

💰 Retailers, Ecommerce Highs Come With Headaches

Published by OOPSONLINE.IN · Source: The Economic Times · 1 min read · · Updated

What actually happened

Tata-owned retail chain Trent reported a 35% year-on-year jump in consumer complaints to over 300,000 in FY26, which its latest annual report attributed to the growing online business. V-Mart Retail and Titan also reported increases of 14% and 9%, respectively, taking complaints at each company to more than 130,000.

Key points

  • Tata-owned retail chain Trent reported a 35% year-on-year jump in consumer complaints to over 300,000 in FY26, which its latest annual report attributed to the growing online business.
  • V-Mart Retail and Titan also reported increases of 14% and 9%, respectively, taking complaints at each company to more than 130,000.

Summary based on data provided by The Economic Times. Full article available at the original publisher.

  • #business
  • #retailers
  • #ecommerce
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