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AI use is straining customer loyalty

🤖 Choosing AI survival over customer loyalty?

Published by OOPSONLINE.IN · Source: Hartford Courant · 1 min read · · Updated

🤯 OOPS SAYS

It’s a tough spot for small businesses: use AI to keep the lights on, or risk losing customers who are tired of screaming "representative" at a chatbot.

What actually happened

For some small business owners, AI isn’t a moral choice, it’s a matter of survival.

  • #business
  • #straining
  • #customer
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